Online Store

  • Change & Cancellation of Orders

    We are able to make changes or cancel an order at no additional cost to customer before the item(s) are dispatched from our end. If the notification for change/cancellation comes after the item(s) are already dispatched from our end, we will process with this request in line with Goods Return &am...
  • How do I place an Order?

    Placing an order with us is simple and easy. Follow these steps to place an order: Step 1: Search for product(s) using our search bar on the home page Step 2: Add items to your cart and "View Cart" to review orders or click "Checkout" Step 3: You can either create an account or checkout as a gue...
  • How do I search for products:?

    Simply type what you are looking for into the search bar at the top center of the page and hit enter (or click on the magnifying glass icon). This will return a list of results for you with the closest matching items. If you can’t find what you’re looking for, try browsing using the navigation b...
  • Is there a limit on placing a web order?

    There is no limit on the number of products you wish to purchase. However, some items may be limited in quantity at certain locations. In such cases, we will try our best to arrange stock for you from another store.
  • Pricing - Why can’t I get the online price in store

    For some products such as cement and timber, prices on the website are for central stores only. Thus, after receiving your order, our Team will contact you to with the correct price based in your location. Also, from time to time we may promote ‘online only offers’ which can vary from your local ...
  • Why is this product not available in my nearest store

    With such a vast array of products that we range, it is not possible for every product to be available in all stores. We are happy to arrange this for you. Simply get in touch with our Customer Care via email: customercare@vinodpatel.com.fj, by phone on 5888/ live chat or speak to a representativ...