At times you may need to make arrangements for delayed payments or need a restructure of your account if you are unemployed or facing financial constraints. We encourage you to contact us at the earliest if such a situation arises. Please contact the following persons for assistance:
| Region | Name | Phone Contact | |
| Central | Nazmina Bano | +679 9983657 | nazmina@homeliving.com.fj |
| Western | Navin Pratap | +679 9907279 | navin@homeliving.com.fj |
| Northern | Shalendra Mudaliar | +679 9907925 | shalendra@homeliving.com.fj |